I.T and Accounts Tutoring Jobs in Kenya

Tutors Urgently Needed

Metro Professional institute, a primer professional institute of studies with a vision of  generating professional individuals skilled in information technology and business, meeting cooperate and industrial needs, seeks to urgently recruit a Contract Accounts/Business Tutor and a Permanent I.T Tutor to assist in realizing the vision.

I.T Tutor

Reports to: Manager/Principal
Terms: Permanent

Position description

The tutor is responsible for providing an educational atmosphere where students have the opportunity to fulfill their potential for professional, intellectual, emotional, physical, spiritual and psychological growth. 

This person is responsible for organizing and implementing instructional programs in Information Technology courses that will result in students achieving academic success and attaining professional competency.

Primary Responsibilities:

• Implement instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences.
• Identify, select, and modify instructional resources to meet the needs of the students with varying backgrounds and learning styles.
• Assist in assessing changing curricular needs and offers plans for improvement.
• Maintain effective and efficient record keeping procedures.
• Provide a positive environment in which students are encouraged to be actively engaged in the learning process.
• Communicate effectively, both orally and in writing, with students, parents, and other professionals on a regular basis.
• Model professional and ethical standards when dealing with students, parents, peers, and community.
• Model spiritual maturity.
• Ensure that student growth and achievement is continuous and appropriate.
• Establish and maintain cooperative working relationships with students.
• Assume responsibility for meeting his/her course and school-wide student performance goals.
• Demonstrate gains in student performance.
• Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating.
• Perform other duties and responsibilities as assigned by management.
• All work responsibilities are subject to having performance goals and/or targets established as part of the annual performance planning process or as the result of organizational planning.

Education, Certifications, and Work Related Experience:

• Minimum Diploma in Information Technology or related.
• Teaching and online experience valued
• Certified in ICDL

Accounts/Business Tutor

Reports to:Manager/Principal
Terms: Short term Contract with possibility of extension to permanent

Position Description

The tutor is responsible for providing an educational atmosphere where students have the opportunity to fulfill their potential for professional, intellectual, emotional, physical, spiritual and psychological growth. 

This person is responsible for organizing and implementing instructional programs in business courses that will result in students achieving academic success and attaining professional competency.

Primary Responsibilities:

• Implements instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences.
• Identifies, selects, and modifies instructional resources to meet the needs of the students with varying backgrounds and learning styles.
• Assists in assessing changing curricular needs and offers plans for improvement.
• Maintains effective and efficient record keeping procedures.
• Provides a positive environment in which students are encouraged to be actively engaged in the learning process.
• Communicates effectively, both orally and in writing, with students, parents, and other professionals on a regular basis.
• Models professional and ethical standards when dealing with students, parents, peers, and community.
• Models spiritual maturity.
• Ensures that student growth and achievement is continuous and appropriate.
• Establishes and maintains cooperative working relationships with students.
• Assumes responsibility for meeting his/her course and school-wide student performance goals.
• Demonstrates gains in student performance.
• Meets professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating.
• Performs other duties and responsibilities as assigned by their supervisor.
• All work responsibilities are subject to having performance goals and/or targets established as part of the annual performance planning process or as the result of organizational planning.
• Education, Certifications, and Work Related Experience:
• Diploma in Business or related degree/ Certified CPA-K is preferred.
• Teaching experience valued

Knowledge-base Requirements:

• Operational knowledge of computers

Technical Competencies and Skills:

• Possesses strong oral and written communication skills
• Works independently with little direct supervision
• Works as part of a team
• Accepts responsibility and is self-motivated
• Demonstrates strong work ethic to achieve institutional goals
• Displays effective multitasking and time management skills
• Utilizes all required and recommended Metro Professional computer applications

Working Conditions:

Physical Ability: 

• Tasks may involve extended periods of time Teaching.

Sensory Requirements: 

• Some tasks require visual perception and discrimination.
• Some tasks require oral communications ability.

Metro professional institute is an Equal Opportunity Employer; however, residents of Ngong, Matasia, Kiserian, Karen, Dagorreti and Kawangware are highly preferred.

Only candidates fulfilling the requirements of the positions should email their application together with a detailed and updated CV, indicating your availability, expected and current salary via email to: metroprofessionalinstitute@gmail.com by 17th May 2013.

Clearly indicate the position you are applying for on the subject line.

Only Successful applicants will be contacted.

Clerk Job in Kenya

Clerk

Reporting to Clearing & Forwarding Manager Primary Responsibilities:

• Receiving and Opening files for new documents.
• Preparing customs Entries with particular emphasis on the correct T.l’s
• Ensuring that all the required documents relating to the clearance of the cargo are received.
• Liaising with Clients.
• Liaising with relevant offices relating to cargo clearance as need arises.
• Any other duties as will be assigned by Clearing & Forwarding Manager.

The Candidate

• Academic Qualifications: Diploma in Clearing & Forwarding from a recognized college.
• Full knowledge of KRA Simba and Orbus systems.
• Minimum Experience 3 years working in a busy Clearing and Forwarding Firm.

Essential Skills

• Familiarity with Standard office computer applications.
• Good organization and Communication Skills.
• Good Interpersonal and Communication Skills.

If you meet the above requirements and willing to work in Nairobi or Mombasa, send your application together with copies of certificates, testimonials and detailed Curriculum Vitae indicating current salary, contacts of at least three references and daytime telephone contact to

DN.A/1502
P.O.Box 49010, 00100
Nairobi, GPO

So as to be received on or before 24th May, 2013

NGO Jobs in Kenya - Bible Society of Kenya

The Bible Society of Kenya is a non-sectarian, non-denominational organization that serves all Christian Churches, Christian Church Organizations and Christian individuals by providing them with the Word of God. 

Our mandate is to share the Good News of Jesus Christ by Translating, Producing, Distributing and encouraging the use of Holy Scriptures.

To effectively serve our mandate and to ensure the consistent delivery of quality programs, we are looking for mature, dynamic and self-motivated individuals to fill the following positions:

Head of Marketing & Distribution


Reporting to the Chief Executive, the successful candidate will be responsible for the effective management of the Society’s marketing, distribution, business development, research and PR functions. 

The principal duties of the position include:-

• Developing marketing & business plans in line with the strategic objectives;
• Implementing and evaluating the impact of marketing, sales and promotional activities;
• Ensuring that effective and efficient inventory management strategies and practices are
• in place;
• Continually reviewing the Society’s product mix to ensure relevance and competitiveness;
• Setting and reviewing customer satisfaction targets that deliver improved customer experience;

Minimum Requirements

• A Masters degree in Business Administration or related field
• A Bachelors degree in Marketing or other business related subject
• Professional marketing and or sales qualification such as CIM, MSK
• Seven (7) years experience in a marketing and customer service role at a senior level within a service oriented organisation
• Membership to a Professional body such as MSK or PRSK
• Must be a born again Christian

Key Skills & Competencies

• A strategic thinker able to contribute at a senior level in addition to strong operational and delivery skills.
• Creative thinker, able to conceive unconventional solutions in support of rapid growth.
• Strong influencing and negotiation skills to win the buy-in and support internal and external stakeholders.
• Ability to conduct research and to provide practical training in marketing strategies, methods and techniques to staff and other stakeholders.
• Ability to communicate and make presentations to special interest groups, development partners, stakeholders and the general public.
• Strong leadership and management skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction, guidance, momentum and vision in order to achieve organizational objectives.
• Outstanding communication and presentational skills (written, oral, listening, influencing, coaching, strategic communication planning).
• Dynamic and high energy; able to perform well under deadline pressure.

Human Resources Manager
Responsible for planning, coordinating and implementing human capital and administration policies, strategies, systems and processes aligned to the strategic objectives and overseeing the welfare services such as, payroll preparation, provision of meals to staff and the education scheme aimed at enhancing organisational efficiency, raising staff morale and increasing productivity.  

The HR Manager will also be responsible for administration and staff welfare.

Minimum requirements:-

• Bachelor’s degree in Human Resources Management, Business Administration with relevant higher degree in the Social Sciences focusing on the management and development of the workforce.
• Professional qualifications such as IHRM, KIM, IPS
• Membership to a relevant professional body such as IHRM or CIPD
• Five (5) years experience gained in a similar environment
• Must be a born again Christian

Skills and Competencies:

• Strong leadership skills including effective interpersonal, communication, influencing and negotiation skills
•  Proven track record and ability to manage change and interpersonal conflict
• Proficiency in computer applications including computerised HR information systems and other relevant software packages
• Ability to identify and clarify key underlying issues in employee problems and independently counsel staff on significant challenges facing the organisation, and negotiate resolutions to conflicts which seem to be at an impasse
• Ability to take personal responsibility for dealing with employee issues and concerns.
• Ability to maintain professional status and keep abreast of evolving trends in human capital development through continuing professional education programmes

Customer Relations & Administration Officer

The successful candidate will report to the Head of Marketing and Distribution and will:

• Play a crucial role in the development and implementation of the Society’s customer service policies, tools and service standards;
• Deal effectively with all customer issues and complaints, queries and requests for information, ensuring that each is resolved to the satisfaction of both parties in a cordial & timely manner;
• Provide secretarial and administrative support to the Marketing and Distribution department. 
• Carry out regular customer surveys in liaison with the Research Officer to determine customers’ perception and experience of service; implement relevant responses to such customer feedback.
• Organise and coordinate customer functions/events in liaison with relevant officers/managers.
• Prepare daily, weekly, monthly statistical reports as appropriate

Minimum requirements

• A Bachelor’s degree in Marketing, Business Administration or related subject.
• Training in customer care management.
• Minimum three (3) years customer service experience

Skills and Competencies

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service delivery and evaluation of customer satisfaction.
• Ability to deal with both external and internal clients in a professional manner, developing solutions and communicating these across the organisation as efficiently as possible.
• Strong customer focus, analytical, attentive to detail, relationship building skills, planning and organisation skills.
• Ability to work under pressure.
• Excellent listening ability and strong interpersonal and communication skills.

If your background, experience, competence match the qualifications, please send your application, a detailed C.V, your current remuneration, testimonials, and give full contact details of 3 referees including day time telephone number to:
                                       
The General Secretary
Bible Society of Kenya
P.O. Box 72983 00200
Nairobi, Kenya

E-mail: hr@biblesociety-kenya.org

To be reached not later than 27th May 2013

NGO Jobs in Kenya - CARE

Senior Information Officer (National)

The Somalia NGO Consortium brings together local and international NGOs working in Somalia. 

It promotes information sharing, cooperation and joint advocacy initiatives and highlights key NGO concerns in key coordination fora.

This recruitment is managed through CARE Somalia, an International NGO working in Somalia.

Position Description

• Reporting to the Consortium Director, the primary role of the Senior Information Officer is
• Gathering, analyzing and repackaging information for use by a wide range of audiences.
• Research and write targeted information products. Support Consortium advocacy efforts through writing and facilitating relevant advocacy products. Develop press briefings and talking points as required.
• Uphold strong links to key media contacts and member PI leads.
• Facilitate technical meetings.
• Support Director in development of grant proposals and reports when required.
• This position is Nairobi-based with limited travel to Somalia.

Person Specifications

• At least a Bachelor in Political Sciences, International Relations, Development Studies, Humanitarianism, Information Management or any other equivalent degree. Masters degree will be a strong advantage.
• 4 years of experience in positions requiring high level information management. Demonstrated ability to write well structured well researched reports easily accessible to multiple audience.
• Minimum 1 year of Somalia experience and the Somali context.
• Experience with advocacy/lobbying (NGO or other stakeholder).
• Demonstrable experience working with the media (local and international).
• Previous experience working with an NGO is a strong advantage.
• Demonstrated capacity to work with minimal supervision and maintain a high level of initiative and engagement.
• Demonstrated ability to work in a multicultural team and to coordinate with diverse stakeholders.
• Language: Fluent English with excellent writing capacity. Knowledge of Somali a strong advantage.
• Excellent knowledge of Word, Excel, PowerPoint, Internet. Capacity to manage/maintain/update websites in all its aspects (upload information).

Regional Program Support Manager

Care International East and Central Africa Regional Office is seeking to recruit a Regional Program Support Manager.

Job Summary

The Regional Program Support Manager will be responsible for supporting and coordinating the Financial, Budgetting and Expenditure process in the Regional East and Central Africa Management Unit ( ECARMU).

He/she will be in charge of providing advice to the ECARMU and Country Offices (CO’s) on a range of budgetary issues to ensure the correct and consistent application of financial rules, regulations, policies and procedures .

Key Areas of Accountability

Regional East & Central Management Unit (ECARMU) Finance and Procurement Management:

• Supports the ECARMU in close collaboration with DRD- PS on all financial and budget matters; Contributes in the preparation of ECARMU budgets including upload into CARE Budget Module (ADP); Reviews all ECARMU monthly expenditure reports that provide management guidance for decision making.

Country Office ( CO) Finance & Program Support :

• Follow up and Monitor progress of agreed CO implementation plans; Report and provide appropriate support to the CO’s and ECARMU for management action; Periodic Finance and PS assessments and spots checks reviews; audit recommendations & follow up

Communication support:

• Maintains communications within ECARMU Office, Shared Service Centre , HQ and Country Offices with regard to Finance and PS reports.

Qualifications and Experience

• University Degree in Finance or equivalent
• 5 - 7 Years Experience in Finance and office management (or administration)
• Knowledge of finance and budget management
• Advanced computer skills , including spreadsheets and database applications
• Hands on experience of an Enterprise Resource planning system
• High degree of accuracy to ensure correctness of financial information
• Ability to prepare reports and articulate emerging issues and defend recommendations
• Is at ease and works well in a multicultural and diverse environment

For a Detailed Job Description contact CARE International Offices at + 254 20 2807000/434845/7

Email your application to recruit@som.care.org by May 31st 2013. 

All applications should be accompanied by a CV with daytime telephone contacts and contact details for three referees.

CARE is an Equal Opportunity Employer, promoting gender, equity and diversity, therefore women are strongly encouraged to apply.

Only Short listed candidates will be contacted.

NGO Jobs in Kenya - Oxfam

Regional Media and Communications Advisor

Contract Type:  Open ended  
Level: C1 - Global
Location: Nairobi 

Salary Range:  

GBP 25,094- 33,938 (take home pay) per annum; Oxfam will meet the tax and social security liabilities of the post holder in addition to the net salary.  

A competitive benefits package will be offered to the successful candidate including housing, pension, and medical among others.

Are  you an  excellent communications   professional  with  expert knowledge of traditional  and new  media,  development and humanitarian  issues, and an  ability to  use communications for  campaigning  and influencing?  

Are you able to strategically use media and communications to bring change for impoverished and marginalised communities in the Horn, East and Central Africa? If so this job is for you!

Background

Oxfam is one of the world's leading humanitarian agencies assisting people affected by poverty, natural disasters and conflict throughout the world. With over 5,000 staff and dedicated volunteers in more than 90 countries, Oxfam is able to achieve the greatest impact to alleviate poverty and suffering through combining emergency response work, long-term development programmes, and campaigning for lasting change. 

The Horn, East, and Central Africa (HECA) region is the largest region within Oxfam, covering ten countries including Burundi, Democratic Republic of Congo, Ethiopia, Kenya, Rwanda, Somalia, South Sudan, Sudan, Tanzania and Uganda. 

The Regional Centre is based in Nairobi and provides leadership and strategic support to the Oxfam country programmes.

The role:

• You will: Design and implement a regional media and communications strategy to help bring change on core Oxfam issues, support global and national campaigns, highlight Oxfam’s development and humanitarian work, and raise funds. 
• Work with country teams, regional programmes and civil society partners to develop media strategies, build their capacity for engagement, and identify opportunities and new story angles. 
• Maximise the impact of materials and opportunities by linking national, regional and global initiatives and resources. 
• Maintain relationships and partnerships with journalists, media outlets and bloggers, and respond to media enquiries. 
• Come up with creative ways to generate media interest. 
• Develop and drive Oxfam’s digital communications strategy in the region, exploring new ways to get messages across using social media, online platforms and mobile technology, and supporting country teams and partners to develop and maximise their use of digital and multimedia technology. 
• You will oversee the implementation of the internal communications strategy and supervise the Regional Information and communications officer. 

The person:

• We need an exceptional communications professional with considerable experience of working in international media, communications or public relations roles, ideally in Africa or the HECA region. 
• The candidate must have experience of the key responsibilities, including working with media, developing and delivering communications strategies, managing internal communications, knowledge of digital media, and building capacity and creating networks. 
• The candidate must show demonstrable impact in using communications as a tool for social change

Regional HR Advisor – Learning and Development

Contract Type:  Open ended  
Level: C1 - National
Location: Nairobi

Salary Range: 

KES 330,000 – 446,002 per month.   A competitive benefits package will be offered to the successful candidate including pension and medical.

Are you excellent Human Resources professional with expert knowledge of Learning & Development in a Humanitarian and Development context? 

Are you able to contribute strategically to the learning and development of our staff to bring change for impoverished and marginalised communities in the Horn, East and Central Africa? If so this job is for you!

Background

• Oxfam is one of the world's leading humanitarian agencies assisting people affected by poverty, natural disasters and conflict throughout the world. 
• With over 5,000 staff and dedicated volunteers in more than 90 countries, Oxfam is able to achieve the greatest impact to alleviate poverty and suffering through combining emergency response work, long-term development programmes, and campaigning for lasting change. 
• The Horn, East, and Central Africa (HECA) region is the largest region within Oxfam, covering ten countries including Burundi, Democratic Republic of Congo, Ethiopia, Kenya, Rwanda, Somalia, South Sudan, Sudan, Tanzania and Uganda. 
• The Regional Centre is based in Nairobi and provides leadership and strategic support to the Oxfam country programmes.

The role:

• As a key member of the Regional HR team, you’ll provide specialist advice on HR and business process issues. 
• You will provide both strategic, as well as day to day advice to the programme teams and managers, particularly around implementing Oxfam HR policies and procedures in order to ensure consistency and appropriate application within the region.  
• Working with teams across the HECA region, you will ensure the high quality implementation of HR standards in line with organisational and regional service quality guidelines.
  You will provide leadership and advice in the L&D area. 
• In liaison with Country HR Managers within the region, you will ensure continued review and identification of Learning and Development needs. 
• You will carry out assessment and review of impact of L&D activities on Oxfam’s individual, project and organisational goals. 
• You will support humanitarian capacity building and management development projects. 
• You will oversee implementation   of performance management and review cycle; which will contribute to the overall programme quality within the organisational accountability frame.

The person:

• You are a Kenyan National, who has extensive HR experience leading in L&D, talent management, and coaching. 
• Your ability to gather and analyse critical information for reporting and producing meaningful senior management information, will be crucial. 
• Desirably, you have worked in the Horn, East and Central Africa region and you will certainly be sensitive to the complexities of working in a multicultural environment. 
• Good networking/ customer service skill’s, are essential, as well as ability to create trusting relationships with others. 
• We are looking for a professional, who will be committed to the beliefs and values of Oxfam – Delivery, Accountability, Realism, Truth and Honesty – and this will be reflected in your approach to working with our diverse teams of staff and managers.  

If you think you can deliver in this role please read the full job description and submit your application and CV including a day time contact by applying online at http://www.oxfam.org.uk/what-we-do/about-us/working-at-oxfam  Using INT 6224

A detailed job profile   can also be accessed from the link above.

The closing date is 29th May 2013. Only shortlisted candidates will be contacted.

We are committed to ensuring diversity and gender equality within our organization.

Diversity The difference starts with you!

Insurance Underwriter Job in Kenya

Insurance Underwriter 

Job Functions 

• Assessment and acceptance of risk as per the company policy 
• Assist in identifying risks to be surveyed and risk improvement recommendations follow ups. 
• Processing of all new policies, renewals, endorsements and ensuring that they are done within the set company standards and turn around time 
• Assisting in the development of underwriting programmes and management information systems. 
• Assisting in the co-ordination of underwriting activities with the accounts and claims division 
• To ensure loss ratios are done and risks reviewed accordingly 
• Monitoring of renewals 
• Pre-renewal listing 
• Processing of renewals 
• Sending of notices 
• Renewal follow-ups 
• Handling and responding to general correspondence within the set turnaround time. 
• Any other task that may be assigned by the underwriting manager from time to time 

Qualifications and Skills 

• At least 4 year’s experience in insurance/underwriting is desirable. 
• A University degree required but A Diploma in Insurance or CII qualification will be accepted Good interpersonal skills, excellent communications and analytical skills. 
• Well developed computer skills.

If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to: resume@interviewupconsulting.com
 

Only qualified candidates will be contacted.

Customer Service Coordinator Job in Kenya

Customer Service Coordinator

Reports to: Customer Relations Manager.

Position Overview

Our client is an ICT company that prides itself in delivery of cost-effective future proof solutions, backed by exemplary customer service.

The role of this position is to provide coordination and administrative support to the Operations Manager in delivering customer’s solutions on timeframes and within set budgets.

The position holder is responsible for maintaining project files; ensuring documentation is compiled and stored for future reference, and assisting in supporting “best project practices”.

The position holder is responsible for the placing of equipment orders on behalf of the Operations Manager and the on time, delivery and accounting for such equipment into the client site.

The role will require the person to deploy customer projects.

As a company, we therefore endeavor to build and maintain a motivated, capable workforce who are proud to work for our clients and able to deliver our commercial strategy.

Job Responsibilities

Being the Coordinator – Customer Service Department, you are Directly Accountable for:

1. Project team

• Schedule and allocate the technical team to specific projects
• Coordinate the project team to deliver projects within time and budget constraints.
• Handover documents and supporting the project team with day-to-day tasks as appropriate to role.

2. Project communication

• Supporting the Product Manager at project initiation meetings
• Ensure that Network Diagrams, Risk & Issue logs are created and updated
• Communicate plans and progress of projects to the client, Cross check project requirements to ensure the appropriate level of quality assurance is maintained
• Assist in peer reviews of others project deliverables
• Interact with customers, project teams and other internal teams maintaining strong flow of communication.
• Acting as document librarian uploading project information onto on-line management systems such as our Internal Client Relationship Management System (CRM) and Microsoft Project Server.
• Manage Service Level agreements and facilitate their renewal
• Support Customer Service Manager with reporting activities.

3. Managing Call - outs

• Manage the deployment of small call-out solutions and projects for our internal & external customers
• Manage the customer cancellation of solutions and components
• Ensure that equipment requirements for operations & customer projects are approved, ordered and received on time, in the correct call-out Centers

4. Project efficiency

• Support of “best practices”; make recommendations to facilitate positive changes to the further development of project and procurement processes.
• Regular housekeeping of outstanding purchase orders.
• Liaise with stores and procurement to ensure supplies are readily available for projects being undertaken.
• Any other duties required by the Customer Service Manager or Chief operations Officer.

5. Personnel Management

• Maintain records of personnel project assignments and provide a daily report to the Customer Service Manager and the Human Resource Manager.
• Evaluate the Leave schedule for the technical team to ensure that projects are handled within the scheduled time
• Directly incharge of time attendance of the technical personnel assigned
• Follow up with the HR office to ensure that complains raised by staff assigned are dealt with in the shortest time possible.
• Maintain a motivated technical team in line with the HR goals.
• Chair Staff assigned departmental meeting and ensure decisions raised are auctioned.

Qualifications
Academic Qualifications

• Diploma in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in Telecommunication / Electrical & Electronic Engineering or a Minimum 2 years’ Information technology Installation industry experience.
• Extensive certification in Project Management and customer care.
• Knowledge Requirements
• Proficiency in Microsoft Visio and Microsoft Project applications.
• Exposure to Prince2 Project Management Methodologies.
• Information Technology Project management.

Skills Requirements

• Ability to prioritize and organize tasks in order of importance
• Client service and public interaction skills
• Team building and people management skills
• Analytical and problem solving skills
• Decision making skills
• Effective verbal and listening communications skills
• Ability to read and write to record pickups and maintain daily records
• Stress management skills
• Time management skills

Personal Attributes

• Be honest and trustworthy
• Be respectful
• Possess cultural awareness and sensitivity
• Be flexible
• Demonstrate sound work ethics
• Deal with the public in a positive, courteous and respectful manner

Disclaimer

Candidates who do not meet the minimum requirements stated above need not apply.

ONLY candidates fulfilling the requirements of the positions should email their application together with a detailed and updated CV, indicating your availability, expected and current salary via email to:philip@dafinaconsultants.com

On the Subject line clearly indicate “Customer Service Coordinator”.  Deadline for application is 17th May 2013.

Human Resource Manager

Human Resource Manager

A leading provider of integrated business and technology solutions across Africa in the Financial, Telecom, Real Estate, Service Industries and Government, is looking to fill the position of Human Resources Manager. 

This role will report directly to the Chief Executive Officer (CEO).

Job Purpose/Summary

The Human Resource Manager will be responsible for the development, management and coordination of the human resource function for the Group in alignment with the company’s Pan African strategy.

Duties and Responsibilities

• Contribute to the formulation of the HR strategy in line with the Pan African strategy
• Prepare inputs for the HR budget and monitor expenditure against budget
• Deploy performance management and follow through on performance outcomes
• Develop, implement and update human resource policies, procedures and programs
• In collaboration with line managers develop the training calendar, source for trainers and ensure training programs are deployed and effectiveness is measured
• Implement innovative strategies for timely acquisition of talent to support service delivery
• In collaboration with line managers ensure new employees are on boarded smoothly into the organization
• Manage the monthly payroll and ensure accurate and timely processing including submission of all relevant regulatory payments
• Manage benefits and compensation including medical, insurance and pension
• Coordinate the Group’s participation in relevant salary surveys across the region
• Work with line managers to implement innovative retention strategies
• Be a change agent and specifically coordinate the implementation of the company’s happiness culture initiative
• Monitor and ensure statutory compliance of all applicable labour laws and other regulatory requirements
• Source for suppliers for HR services, review and ratify relevant vendor contracts
• Supervise team to ensure that the leave administration is compliant with policy and proper management of HR data including staff files
• Deploy appropriate communication tools throughout the organization, including communication with external parties and enhance the company’s brand
• Generate accurate and timely HR reports in the required format
• Manage deployment of the HR Information system and drive uptake of the same

Minimum Requirements

• Degree in Human Resources from a recognized University, a Master’s degree will be an added advantage
• Professional qualification in human resources e.g. Higher National Diploma or equivalent
• 5 years’ experience of which 2 should be in a management position in main stream HR
• Proficiency in Human Resource Management Information Systems

Personal Attributes

• Strong planning and organizing skills
• Excellent communication skills
• Tactful and self-motivated
• Ability to mentor, lead projects and make effective decisions
• Ability to work in a highly driven environment
• Result oriented
• Able to meet tight deadlines with minimum supervision

How to apply:

 If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.

Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 17th May 2013.

Only successful candidates will be contacted.

Sales Executives, Technical Sales Specialist, ERP Implementation Consultants, and Experienced Developers Jobs in Kenya

Sales Executives

 
Summary

This position is based in Nairobi and will involve periodic travel to assigned sales territory within the country. 

The position reports to the General Manager.

• Primary purpose is to increase win ratios and shorten the sales cycle.
• Responsible for exceeding sales goals and maintaining the health of their territory pipeline while becoming a trusted advisor to their customers.
• Takes ownership of assigned sales territory, looking for innovative ways to increase share.
• Initiates and coordinates development of action plans to penetrate new markets.
• Initiates contact with prospects, develops relationships to explore their needs and responds with solutions our client can provide.
• Facilitates the customer’s decision-making process by working to address the questions and needs of stakeholders; working closely with the Technical Sales Specialist, ensures proper customer understanding of the application and the overall solution, both technically and functionally.
• Collaborates with the Technical Sales Specialist in developing winning proposals.
• Tracks prospects and opportunities through the sales pipeline into closure.
• Stays up-to-date on technology and other trends in the customer’s vertical industry.
• Maintains accurate records of all monthly sales data relating to overall products.
• Provides accurate and timely feedback to GM Sales on Sales Performance.

Requirements

• Degree in a business related field.
• At least three years experience in sales and marketing in a technology related field, preferably ERP.
• Goal driven, with proven ability to achieve sales targets.
• Excellent communication skills, both written and verbal, with emphasis on listening and on preparing proposals.
• Strong negotiation skills.
• Solid understanding of solution selling and business processes.
• Identification and articulation of value of solution.
• Opportunity management.
• Running effective executive meetings.
• Master in sales-cycle management, pipeline management and forecasting.
• Fundamental understanding of competition and competitive differentiation.
• Understanding of business-decision makers’ thinking and ability to show empathy.
• Ability to adapt to changing scenarios.

How to Apply

• Send CV with application to njobs2013@yahoo.com . 
• We will email or phone you if you've been shortlisted and provide you with more information on our interview process.
• This recruitment process runs until May 31, 2011.

Technical Sales Specialist

 
Summary

The Technical Sales Specialist initiates contact with prospects and existing clients, develops relationships to explore their needs, responds with solutions our client can provide, closes sales and maintains client relationships.

The Technical Sales Specialist provides knowledge of Microsoft Dynamics and related business products being presented to the customer. 

Adhering to the Microsoft Solution Selling Process, the Technical Sales Specialist builds the business case for value, productivity enhancements, and meeting technical requirements.

The Technical Sales Specialist facilitates the customer’s decision-making process by working to address the questions and needs of stakeholders; and ensures proper customer understanding of the application and the overall solution, both technically and functionally.

The Technical Sales Specialist demonstrates the fit of the application with existing Microsoft infrastructure.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Technology or related field of study.
• Microsoft Dynamics NAV Certified Professional with at least 2 years of implementation experience and at least 1 year of solution selling.
• Broad knowledge of IT systems and applications.
• Training and certification in sales and marketing related fields.
• Excellent communication skills, both written and verbal, with emphasis on listening and on preparing proposals
• Strong negotiation skills.
• Solid understanding of solution selling and business processes.
• Identification and articulation of value of solution.
• Master in sales-cycle management, pipeline management and forecasting.
• Fundamental understanding of competition and competitive differentiation
• Understanding of business-decision makers’ thinking and ability to show empathy.
• Ability to adapt to changing scenarios.

How to Apply

• Send CV with application to njobs2013@yahoo.com .  
• We will email or phone you if you've been shortlisted and provide you with more information on our interview process.
• This recruitment process runs until May 31, 2011.

 Experienced ERP Implementation Consultants

 
Summary

The Application Consultant will primarily be responsible for the delivery of solutions to customers through translating business needs into solutions. 

The Application Consultant will work on all aspects of a project, from analysing business requirements and comparing these to our client’s standard solutions, through to implementation of our client’s solutions and provision of on-going support to clients.

Working closely with the sales team, the Application Consultant will also identify opportunities for process review and assist the sales team with project analysis, scope of work creation, estimating, proposal development, and presentation.

Requirements

• A minimum upper second class honours or equivalent degree in Computer Science or related field.
• Microsoft Dynamics NAV Certified Professional with at least 2 years of implementation experience.
• Microsoft SQL Server certification is an added advantage.
• Excellent documentation and communication skills.
• Accounting knowledge (CPA or ACCA certification) an additional advantage.

How to Apply

• Send CV with application to njobs2013@yahoo.com . 
• We will email or phone you if you've been shortlisted and provide you with more information on our interview process.
• This recruitment process runs until May 31, 2011.

Experienced Developers

Summary

Tasks include translating client requirements into functional and technical specifications; customising Microsoft Dynamics software at the direction of the Development Manager, programming new code or modifying existing programs to customise software to client’s needs, testing and debugging program errors; creating user documentation.

Requirements

• A minimum upper second class honours or equivalent degree in Computer Science or related field.
• 2 or more years of technical experience with an ERP or CRM product similar to Microsoft Dynamics.
• Microsoft Dynamics NAV Solution Developer certification.
• Excellent computer programming skills.
• Microsoft SQL Server certification is an added advantage.
• Excellent documentation skills.
• Accounting knowledge (CPA or ACCA certification) an additional advantage.

How to Apply

• Send CV with application to njobs2013@yahoo.com . We will email or phone you if you've been shortlisted and provide you with more information on our interview process.
• This recruitment process runs until May 31, 2011.

Hotel Jobs in Kenya

Our client in the hotel industry is looking for candidates to fill in below positions for his restaurant in Kitengela.

Supervisor

• Excellent Presentation
• Communication skills and Enthusiasm
• Must have at least a Diploma F&B mgt or any relevant field
• Can work under minimum supervision
• Practices good customer service
• Must poses leadership skills
• Must have at least 1 year experience at a similar position
• Must have a clear understanding of the hotel industry
• Can work long hrs
• Salary 12-15k

Waiters & Waitresses

• Excellent Presentation.
• Education – at least ‘O’ levels
• Communication skills and Enthusiasm.
• At least 1 year Experience in a high end restaurant
• Aged btn 21-27
• Salary 7k

Bar Tenders

• Excellent Presentation,
• Communication skills and Enthusiasm.
• Extensive knowledge of beverages and cocktails.
• Aged btw 24-28yrs
• At least 1 year Experience in a high end restaurant
• Salary 7k

Receptionist

• Attend to phone calls and enquiries.
• Welcomes guests into the restaurant.
• Excellent presentation,
• Communication skills and Enthusiasm.
• Assists the managers with clerical duties.
• At least 1 yr experience in a similar role.
• Diploma or any relevant certification.
• Salary – 8-10k

Interested and qualified candidates should send their applications to recruitment@careerresources.co.ke before 16/05/2013. 

Only shortlisted candidates will be contacted.

Faulu Kenya Job Vacancies

Faulu Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization within the Micro-Finance sector. 

Faulu was the first Micro Finance Institution in Kenya to be licensed by the Central Bank as a deposit taking institution. 

In line with the growing business needs, the organization is seeking highly competent, focused and results oriented professionals to fill the following Vacancies in our Business Development Department.

Business Development Manager:

 
JOB REF: HR: 009/05/2013 (4 Vacancies)

Job Summary: 

 The job holder will work closely with the Head of Business Development to drive sales, business growth and development in the assigned business sectors or portfolio of branches. 

This is a senior sales position which directly supports branch managers and their sales teams to identify, develop and close sales opportunities and maximize revenue and profitability.

Key Responsibilities

• Contribute to the development of the annual business plan of the department in line with the corporate strategy
• Generating income lines and achieve income and profitability targets through representing entire range of the company’s products and services assigned and /or targeted client segments
• Drive and maintain a high quality loan portfolio ,deposits and non-interest income
• Development and retention of a highly motivated and performing sales team
• In Liaison with the research and product development team , Initiate a review of the existing products and services or development of new products and services in line with customer needs & demands and corporate strategy
• Ensure successful roll outs / implementation of new products & services
• Drive assets and liabilities sales in the assigned portfolio through offering leadership and motivation to the branch managers and the sales team
• Closely work with other BDMs to identify, develop and maximize on business opportunities within the Group, Micro & SME and Consumer client segments
• Regularly Monitor and evaluate the implementation of strategic initiatives by branch managers and promptly address any gaps as appropriate
• Developing and implementing business intelligence tools and processes
• Provide superior level of customer relationship management with the objective of retaining and deepening relationships with the existing clients and developing relationships with new clients
• Ensure optimal utilization of the company’s resources including people, financial and technical resources within the assigned portfolio
• Offer targeted sales support to new branches and service outlets and ensure that they break even within the specified timelines
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls within the product /branches portfolio
• Promotion of Faulu’s brand visibility and image

Qualifications and Experience

• Bachelor’s degree in a business related field (Master’s in Business Administration Desirable)
• At least 5 year relevant experience in managing sales within a banking /microfinance environment out of which 3 years should be in a managerial role (Credit management experience in Consumer , Micro & SME , Group Business Preferred)
• Excellent presentation skills
• Excellent Sales / Marketing, Customer service and relationship management skills
• Strong communication and negotiation skills
• Excellent interpersonal and People management skills
• Ability to accurately plan work assignments, prioritize tasks and deliver deadlines
• Ability to Perform under pressure
• Demonstrated Leadership Skills
• Excellent analytical and problem solving skills
• Flexible –ability to travel across the country frequently

Debt Recovery Manager

JOB REF: HR: 001/05/2013 : 1 Vacancy

Job Summary: 

Working closely with the Credit Administration Manager, the job holder will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to non-repayment.

Key Responsibilities

• Project relevant trends that affect the collectibles of the portfolio and isolate potential problem areas.
• Monitor loan repayments globally and initiate/recommend course of action.
• Instruct and Follow up with External Service providers on NPA matters i.e. Debt collectors, auctioneers etc.
• Extract, confirm and transmit CRB information to licensed Credit Reference Bureau
• Conduct client visits (on a need basis) and telephone calls to follow up on payments from NPA debtors.
• Execute the institution strategy in reducing the NPA portfolio at the same time report on NPAs (Write offs, Collections, Security Cover etc.) on a regular pre-determined basis and provide information for CBK reporting.
• Ensure one day arrears management for all disbursed loans is fully executed.
• Ensure a record is maintained with track of all the recovery progress for all loans in arrears.
• Ensure weekly arrears reports are prepared for all the branches and follow with them to ensure full repayment.
• Ensure demand letters are prepared and ensure that they are forwarded to the defaulting customers.
• Ensure reports are prepared and recommendations made on bad debts to be written-off to the management for approval.
• Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
• Monitor debt collection response cycles and contacts as well as credit control performance
• Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels.
• Report and monitor all risks associated with debt recovery.
• Generate compliance reports for use in decision making and performance appraisals. Perform any other duties within the scope of this position.

Qualifications and Experience

• Business related degree, CPA qualification is an added advantage.
• 4 years experience in debt collection and recovery environment (Practical experience in Lending and recovery).
• Knowledge in credit management and banking is an obvious advantage.
• Capacity and willingness to work for long hours and within strict deadlines.
• Excellent interpersonal skills with good leadership skills.
• Knowledgeable on the Financial services sector a must

Senior Credit Analyst - Consumer Lending

JOB REF: HR: 002/05/2013  (1 Vacancy)

Job Summary: 

Working closely with the Credit Administration Manager the job holder will ensure that the institution is safeguarded against loss by ensuring accuracy, completeness and credit worthiness of Consumer Lending proposals, recommend appropriate risk mitigation mechanisms and setting up relevant sanction conditions, consumer MOUs reviews and post disbursement follow ups.

Key Responsibilities

• Countercheck and approve all consumer applications analysed by consumer analysts and ensure they are processed within the acceptable timelines.
• Verify Compliance to canons of consumer lending through inspection of ability to pay, fulfilment of consumer MOU requirements and proper documentation to ensure credit risk is adequately mitigated.
• Review all existing consumer relationships and making recommendations to the management to aid quality consumer lending.
• Prepare draft board papers for review of any consumer lending product facilities and guidelines for further review and further approval by the management.
• Follow up with the branches to ensure fulfilment of ALL Consumer MOU sanction conditions and other covenants prior to disbursement of the facilities.
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends.

Qualifications and Experience

• Business related degree (CPA 2 an added advantage)
• 3 years’ experience in credit analysis in a Consumer Lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc.
• Capacity and willingness to work for long hours and within strict deadlines
• Excellent interpersonal skills with good leadership skills
• Knowledgeable on the Financial services sector

Senior Credit Administration Officer - Consumer Lending

JOB REF: HR: 003/05/2013  (1 Vacancy)

Job Summary: 

Working closely with the Credit Administration Manager the job holder will ensure compliance with internal credit policies & procedures, efficient flow of consumer lending processes, prompt reporting on quality consumer loan book and setting up relevant sanction conditions, consumer MOU reviews and post disbursement follow ups.

Key Responsibilities

• Ensure all consumer loan applications are verified with the employers to confirm the authenticity and ability.
• Ensure that deduction data advice forms are prepared accurately, submitted to the relevant employers and that all loans are fully recovered in order to maintain a quality portfolio.
• Ensure that payment schedules are collected from relevant employers in time to facilitate loan recovery for all disbursed loans.
• Ensure that reconciliation of payment received and the expected installments is up to date for all consumer loans.
• Ensure that all posting schedules for payments have been received and handed over to Credit MIS for processing.
• Ensure that posting of all customer refunds for excessive deductions are done within the required timelines.
• Ensure that all consumer relations are well maintained for smooth process flow
• Review all existing consumer relationships and making recommendations to the management to aid quality consumer lending
• Follow up with the branches to ensure fulfillment of ALL Consumer MOU sanction conditions and other covenants prior to disbursement of the facilities
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends
• Ensure that the quality of consumer loan book is maintained within set targets.

Qualifications and Experience

• Business related degree
• Knowledge in accountancy an obvious advantage
• 3 years’ experience in credit analysis in a Consumer Lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc.
• Corporate relationship management experience
• Capacity and willingness to work for long hours and within strict deadlines
• Excellent interpersonal skills with good leadership skills
• Knowledgeable on the Financial services sector

Consumer Lending

JOB REF: HR: 004/05/2013 Credit Analyst – (5 Vacancies)

Job Summary: 

Working closely with the Senior Credit Analyst –Consumer Lending, the job holder will ensure that all Consumer Lending proposals/applications from the branches are reviewed for credit risks in accordance with internal policies and procedures, CBK prudential guidelines and best practice. 

He /she shall safeguard the institution against loss by ensuring accuracy, completeness and credit worthiness of Consumer Lending proposals, recommend appropriate risk mitigation mechanisms and setting up relevant sanction conditions, consumer MOU reviews and post disbursement follow ups.

Key Responsibilities

• Analyze the Consumer credit requests against the consumer lending guidelines as a basis for making approval / decline recommendations
• Verify Compliance to consumer lending policy requirements through inspection of ability to pay, fulfillment of consumer MOU requirements and proper documentation to ensure credit risk is adequately mitigated.
• Review existing consumer relationships and making recommendations to the management to aid quality consumer lending.
• Prepare draft board papers for review of any consumer lending product facilities and guidelines for further review and further approval by the management.
• Follow up with the branches to ensure fulfillment of ALL Consumer MOU sanction conditions and other covenants prior to disbursement of the facilities
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends
• Do any other duties that may be assigned by the Management.

Qualifications & Experience

• 1 year experience in credit analysis in a Consumer Lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc.
• Knowledge in accountancy an obvious advantage
• CPA2 an added advantage
• Capacity and willingness to work for long hours and within strict deadlines.
• Knowledgeable on the Financial services sector

Credit Analyst 

JOB REF: HR: 005/05/2013 (4 Vacancies)

Job Summary:  

Working closely with the Senior Credit Analyst he /she will ensure that all Individual and Group Lending Micro Credit proposals from the branches are reviewed for credit risks in accordance with internal policies and procedures, CBK prudential guidelines and best practice.

He /she shall safeguard the institution against loss by ensuring accuracy, completeness and credit worthiness of Group and Individual proposals, recommend appropriate risk mitigation mechanisms such as proper securities and their perfection, relevant sanction conditions and post disbursement follow ups.

Key Responsibilities

• Analyze the Group and Individual Micro Credit requests against all the canons of lending (Character, Capacity, Conditions, Capital, and Collateral) as a basis for making approval / decline recommendations
• Verify Compliance to canons of group lending through inspection of consistency of and adequacy of LSF contributions, loan repayment records & history, group constitution, group cohesion, co-guarantee mechanisms etc alongside with group dynamics and ensure credit risk is adequately mitigated.
• Prepare the Sanction sheets and offer letters based on 1 & 2 above and ensure accuracy, completeness and neatness of the same for further approval by relevant Head office Credit Committees.
• Prepare draft board papers for facilities requiring approval by the Risk Management Committee of the board for further review by management at Credit Administration departments.
• Follow up with the branches to ensure fulfillment of ALL sanction conditions and other covenants prior disbursement of the facilities.
• Submission of securities to security perfection officer within 12 hours of receipt from branches for further advise to legal department.
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends.
• Perform any other duties within the scope of this position.

Qualifications & Experience

• Business degree
• 2 year experience in credit analysis in a Individual Micro Lending or group lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc.
• Knowledge in accountancy (CPA2) an obvious advantage
• Capacity and willingness to work for long hours and within strict deadlines.

Credit Administration Officer

JOB REF: HR: 006/05/2013  (7 Vacancies)

Job Summary: 

Working closely with the Senior Credit Administration Officer, he /she will ensure that all Consumer Lending proposals/applications from the branches are reviewed for credit risks in accordance with internal policies and procedures, CBK prudential guidelines and best practice.

He /she shall safeguard the institution against loss by ensuring accuracy, completeness and credit worthiness of Consumer Lending proposals, recommend appropriate risk mitigation mechanisms and setting up relevant sanction conditions, consumer MOU reviews and post disbursement follow ups.

Key Responsibilities

• Verify all consumer loan applications with the employers to confirm the authenticity and ability.
• Accurately prepare deduction data advice forms, submit them to the relevant employers and ensure that all consumer loans disbursed are fully recovered in order to maintain a quality portfolio.
• Collect payment schedules from relevant employers in time to facilitate loan recovery for all disbursed loans.
• Reconcile payments received against expected installments and re-advice the employers in case of discrepancies immediately.
• Prepare posting schedules for payments received and handing them to Credit MIS for processing of all consumer loan applications.
• Posting of all customer refunds for excessive deductions within the required timelines.
• Maintain good relations between Faulu Kenya, employers and customers for smooth process flow and good customer delight.
• Review all existing consumer relationships and making recommendations to the management to aid quality consumer lending
• Follow up with the branches to ensure fulfillment of ALL Consumer MOU sanction conditions and other covenants prior to disbursement of the facilities
• Maintain a high quality consumer loan book.
• Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends
• Perform any other duties within the scope of this position.

Qualifications & Experience

• 1 year experience in credit analysis in a Consumer Lending environment, debt collection and recovery
• Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc.
• Knowledge in accountancy an obvious advantage
• Capacity and willingness to work for long hours and within strict deadlines.

Credit Documentation Officer

JOB REF: HR: 007/05/2013  (2 Vacancies)

Job Summary: 

Working closely with the Team Leader - Credit Documentation, the job holder will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. 

He/she will ensure that ALL loans approved by the branch credit committees follow the laid down procedures, are complete in all material aspects and safeguard the institution from losses that may emanate from acts of negligence and carelessness.

Key Responsibilities

• Receive disbursed loan application forms within BCC limits and verify against the batch proofing schedule.
• Follow up with branch managers for any forms not forwarded and reasons for the same.
• Review the loan application forms for errors and omissions, compliance with the laid credit policies and procedures and guidelines issued from time regarding administration of credit.
• Confirm existence of securities e.g. chattels mortgages forms, KYC documents and that the loan forms are complete in all material respects to form a binding contract between Faulu, clients, groups, guarantors etc.
• Log in issues of concern from each branch and escalate it to the branch manager, credit administration department management for further action.
• Initiate reversal and / or immediate recovery of loans found to be inadequate and in contravention of credit policies and procedures and escalate the same.
• Responsible for communication calling for additional or missing documents, perfection of securities / conditions within 12 hours from receipt of the batches.
• Confirm that the loans are maintained in the system properly, all charges collected and loan pay offs cleared.
• Batch proof within 12 Hours all loan disbursed at credit administration department and confirm that loans have been keyed in properly, all charges collected and disbursement conditions met and any errors corrected.
• Organize proper prompt system of filing and retrieval of all loan forms with the archives section.
• Generate compliance reports for use in decision making and performance appraisals.

Qualifications & Experience

• Business related Degree or Diploma
• 2 years experience in credit analysis and debt collection.
• Knowledge in accountancy an obvious advantage
• Proficiency in IT and T24 skills
• Capacity and willingness to work for long hours and within strict deadlines.

Credit Collections & Recovery Officer

JOB REF: HR: 008/05/2013  (4 Vacancies)

Job Summary: 

Working closely with the Debt Recovery Manager, he /she will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. 

The Job holder will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment.

Key Responsibilities

• Ensure one day arrears management for all disbursed loans.
• Record and maintain a track of all the recovery progress for all loans in arrears.
• Prepare weekly arrears reports for all the branches and follow with them to ensure full repayment.
• Prepare demand letters and ensure that they are forwarded to the defaulting customers.
• Prepare debt collection instructions to external service providers to facilitate recover as per the debt recovery guidelines.
• Prepare reports and make recommendations on bad debts to be written-off to the management for approval.
• Processes and maintain an updated register on loan related insurance claims and ensure prompt reimbursement.
• Monitor debt collection response cycles and contacts as well as credit control performance.
• Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels.
• Report and monitor all risks associated with debt recovery.
• Generate compliance reports for use in decision making and performance appraisals.
• Perform any other duties within the scope of this position.

Qualifications & Experience

• Business degree / diploma
• 2 years’ experience in credit and debt collection.
• Knowledge in credit management is an obvious advantage
• Proficiency in IT and T24 skills
• Capacity and willingness to work for long hours and within strict deadlines.

For all the advertised positions, the job holders are required to be fast decision makers, assertive, of high degree of confidentiality, integrity, proactive team players who are both creative and innovative.
 

Strong Christian values, commitment and passion for the transformation of the low income populationare key requirements for all these positions.

If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below (Cite Job Ref No: as Application & Email Subject)

Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi
Email: excitingcareers@faulukenya.com

Applications to reach us on or before 17th May, 2013. 

Only shortlisted candidates will be contacted.