Customer Service Jobs in Nigeria Visa Application Centre Agent – Nigeria

A worldwide leader in customer experience management and call centre business process with operations across all business sectors and all continents is looking for VAC Agent to work in their Visa Application Centre in Lagos and Abuja Nigeria.
Responsibilities

• To handle day-today Visa applications in compliance with Company processes
• Meet and exceed set agreed customer service metrics
• Meet and exceed Visa application handling metrics

Required

• Must have worked in a call centre
• Working experience in a Visa application centre essential
• Robust knowledge of customer service techniques and principles
• Experience working in fast-paced and highly pressured environment
• Must have Bachelors degree in business or related discipline
• Excellent written and spoken English

Monthly gross salary: Competitive remuneration depending on experience
Deadline: 15th March 2014
Applications:
Send your up to date CV to: application@summitrecruitment-kenya.com
Summit Recruitment & Training, Blixen Court, Karen road, Karen
Only shortlisted candidates will be contacted. Please indicate in your email which position you are interested in. Only candidates stating current salary will be considered.
*****please do not apply if you do not meet the requirements of the job*****