Massive Recruitment at Nairobi Women’s Hospital, Kenya

Nairobi Women’s Hospital is fast expanding and is looking for top talent to join its team. 

The hospital vision is “We are trusted with the healthcare of women in Africa”. 

We take pride in our highly qualified professionals who everyday deliver our mission – “With passion we deliver healthcare”.

We are looking for high calibre individuals to join our team of healthcare professionals in the following positions.

Laboratory Technologist

Reporting to Laboratory in Charge the person will collect and carry out tests on patient’s specimen and generate accurate and timely results in line with the hospital’s policies and procedure.

Key Responsibilities

·                     Ensuring all Laboratory equipments are in good condition before starting the day’s work

·                     Ensuring availability and optimum utilization of reagents for cost effectiveness

·                     Producing timely and accurate in line SOPs

·                     Billing all procedures to capture revenue

·                     Documenting all processes and results to ensure availability of supportive information

·                     Implementing all set stock control procedures to ensure accountability

·                     Ensure Superior Customer Experience to all internal and external clients

Person Specification
 

Qualification, Skills & Experience

·                     Diploma in Medical Laboratory Technology from a recognized institution

·                     Registration with the Kenya Medical Laboratory Technologist and Technicians Board

·                     HND is an added advantage

·                     Science and technology expertise

·                     New idea generation

·                     In and out patient care

·                     Phlebotomy skills

·                     Application and exploitation of IT

·                     At least 2 years experience

Key Competence

·                     Visionary

·                     Humble

·                     Emotional Intelligence

·                     Entrepreneurial

·                     Team player

·                     Professional knowledge

Human Resources Assistant

Reporting to the Human Resources Manager-Learning and Talent the person will support the implementation of Human Resources policies and procedures to achieve organizational objectives.

Key Responsibilities

Recruitment

·                     Support the recruitment and induction processes for all organizational Units and new staff joining the organization through the entire recruitment cycle.

·                     Maintaining an up to date recruitment plan, receive and verify the Staff Requisition forms triggering start of the recruitment process.

·                     Prepare and circulate weekly vacancy bulletin and track and monitor applications.

·                     Schedule and coordinate recruitment process including selection of candidates through offering long listing and short listing support recruiting managers, scheduling interviews and inviting applicants for interviews.

·                     Support recruiting managers offering written tests to prospective employees.

·                     Prepare offer letters and contracts for new employees, receive and verify medical reports, certificates of good conduct and send off/ receipt and verification of employee referees and documentation before offering contracts.

Performance Management, Learning & Development

·                     Preparing the orientation packs for orienting new staff and step in when HR Manager is unavailable to conduct orientation sessions for new employees.

·                     Support and coordinate annual performance appraisal, staff training and ensure training records are up to date.

·                     In collaboration with the HRM, compile performance review reports for the entire organization.

·                     Support the coordination and planning with the HR Manager of meetings, trainings, and orientation/ induction programs.

·                     Compile the yearly Training Calendar for the entire organization with reference to employee needs identified in individual performance objectives and appraisals as well as available internal trainings.

HR General Management and Administration

·                     Ensure HR Operations are in line with NWH HR procedures and local legislation.

·                     Maintain staff contracts and ensure personal files for staff and kept up to date and ensure that all changes regarding staff contract, objectives, performance review, contract amendments are in the files.

·                     Creation of a staff contact list as well as emergency contact cards.

·                     Assist the HR Manager in ensuring compliance with HR policies in the Units especially employment, learning and staff development policies.

·                     Providing support in the generation and consolidation of HR monthly reports including KPIs.

·                     Ensure the maintenance of the filing systems for staff by ensuring that staff files are up to date, that proper documentation procedures are followed.

·                     Ensure pro-active, regular and relevant communication flow within the HR department and other departments/ units.

Person Specification
Qualification, Skills & Experience

·                     Bachelors degree in any discipline

·                     HND in Human Resource management

·                     Solid understanding/ knowledge and experience supporting HR issues especially Recruitment, Learning, Performance management, contractual documentation, and the provision of management information.

·                     Excellent oral and written communication skills.

·                     Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.

·                     At least 2 years relevant work experience

Key Competence

·                     Humble and respectful to all

·                     Emotional Intelligence

·                     Strong Team player who delivers on commitments.

·                     Excellent planning and organizing skills, ability to establish priorities and to plan and monitor own work plan, efficient and proactive.

·                     Excellent customer orientation, flexible approach to work and ability to encourage this in others.

HR and Administration Officer

Reporting to the HR Manager – OD and Effectiveness the person will ensure efficient and effective HR Service Delivery and Unit Administration while ensuring compliance to approved policies, processes and procedures to agreed standards and legislation within the unit

Key responsibilities

·                     Serve as the HR single and first point of contact at the unit including guiding and advising both unit management and employees on HR related matters.

·                     Ensuring compliance to Legal/Statutory, HR,OSH, Environmental  policies  and guidelines within agreed standards and legislation

·                     Managing all HR transactional processes and procedures including recruitment, employee orientation and induction, performance management, payroll, employee relations and separation within the unit to ensure efficiency, effectiveness and compliance the policy and Company requirements.

·                     Ensuring information custody, accuracy, availability, management and reporting including employee data, (statistics and records), KPIs at unit, unit information (bills, leases, licenses) as required from time to time.

·                     Managing administration related expenses through provision of consumption/utilization reports in regard to stationery, telephone and other utilities

·                     Ensuring service delivery in the areas of transport, security and maintenance by managing the processes, documentation including monitoring delivery.

·                     Lead in administration  of the NWH staff benefits within the unit  including the NWH medical scheme through reviewing invoices, and employee data to ensure cost effective management of the benefit, Staff meals

·                     Ensuring employee training and usage of ESS within the unit. 

Person Specification

Qualification, Skills & Experience

·                     Degree in  business  related field

·                     Higher national diploma in Human Resource management.

·                     Good working knowledge of the employment laws.

·                     Quality Assurance

·                     Influencing and implementing innovation

·                     Standards management

·                     3rd party management

·                     Performance improvement

·                     Operations and service management

·                     Customer Care

·                     3 year relevant experience

Key Competence

·                     Visionary

·                     Humble

·                     Emotional Intelligent

·                     Entrepreneurial

·                     Team player

Hotel Services Supervisor

Reporting to the General Manager Unit the person will ensure high quality provision of hospitality services in the hospital

Key responsibilities

·                     Planning, coordinating and supervising all housekeeping and catering staff in the hospital.

·                     Ensuring compliance to departmental  standard operating procedures

·                     Developing and enforcing SLA (Service Level Agreements) to ensure prompt and efficient service delivery.

·                     Ensuring adequate resource allocation to meet budgetary and required standards

·                     Ensuring  inventory control

·                     Collecting and collating  weekly and monthly reports as required

·                     Ensuring that all equipment, furniture and furnishings are maintained checked and kept in good working order in accordance with correct procedures and reports all relevant faults

·                     Developing, training, motivating and evaluating departmental staff to achieve highest levels of performance

·                     Identifying, implementing and benchmarking best practices in management

·                     Determining & coordinating departmental reporting and communication requirements

Person Specification

Qualification, Skills & Experience

·                     HND/Degree in Hotel Management and/or Institutional management

·                     Communication

·                     New idea generation

·                     Interpersonal skills

·                     Performance improvement

·                     Quality Assurance

·                     Influencing and implementing innovation

·                     Customer care

·                     Application and exploitation of IT

·                     At least 4 years relevant experience. 

Key Competence

·                     Visionary

·                     Humble

·                     Emotional Intelligence

·                     Entrepreneurial

·                     Team player

Internal Auditor – Risk and Quality Assurance

Reporting to the Chief of Internal Audit, Risk and Compliance the person will provide continuous reviews on internal controls and make recommendations for improvement and evaluating adherence to policies and procedures.

Key responsibilities

·                     Planning and conducting audits in line with audit plan and any special investigations that may be assigned.

·                     Planning and conducting compliance reviews for the purpose of ensuring compliance with Hospital policies and procedures.

·                     Monitoring operations and identify areas of risk for the purpose of recommending corrections and improvements.

·                     Performing impromptu compliance checks on stock management and cash floats.

·                     Witnessing and ensuring accuracy of stock take as per the hospital policy

·                     Evaluating hospital management information and accounting systems to determine their efficiency and effectiveness.

·                     Document findings and follow up on recommendations to ensure they are implemented.

·                     Contributing to the development of the group audit and risk function through specific initiatives to develop tools and processes.

·                     Ensuring quality assurance through functional monthly quality assurance committee audits and meetings.

Person Specification

Qualification, Skills & Experience

·                     B.Com Accounting/ Finance

·                     CPA(K) or equivalent

·                     CIA will be an added advantage

·                     Good analytical, decision support and ad hoc evaluation skills

·                     Excellent interpersonal and communication skills

·                     Innovative approach to implementation

·                     Lead and create consensus and effect change

·                     Application and exploitation of IT

·                     Customer care

·                     At least 2 years relevant work experience as a Risk Officer

Key Competence

·                     Visionary

·                     Humble

·                     Emotional Intelligence

·                     Entrepreneurial

·                     Team player

Internal Auditor – Information Systems & Compliance

Reporting to the Chief of Internal Audit, Risk and Compliance the person will provide continuous reviews on internal controls and make recommendations for improvement and evaluating adherence to policies and procedures.

Key responsibilities

·                     Planning and conducting audits in line with audit plan and any special investigations that may be assigned.

·                     Planning and conducting compliance reviews for the purpose of ensuring compliance with Hospital policies and procedures.

·                     Monitoring operations and identify areas of risk for the purpose of recommending corrections and improvements.

·                     Performing impromptu compliance checks on stock management and cash floats.

·                     Witnessing and ensuring accuracy of stock take as per the hospital policy

·                     Evaluating hospital management information and accounting systems to determine their efficiency and effectiveness.

·                     Document findings and follow up on recommendations to ensure they are implemented.

·                     Contributing to the development of the group audit and risk function through specific initiatives to develop tools and processes.

·                     Ensuring quality assurance through functional monthly quality assurance committee audits and meetings.

Person Specification

Qualification, Skills & Experience

·                     B.Com Accounting/ Finance

·                     CPA(K) or equivalent

·                     CISA/CIA will be an added advantage

·                     Good analytical, decision support and ad hoc evaluation skills

·                     Excellent interpersonal and communication skills

·                     Innovative approach to implementation

·                     Lead and create consensus and effect change

·                     Application and exploitation of IT

·                     Customer care

·                     At least 2 years work experience as an Information Systems Auditor

Key Competence

·                     Visionary

·                     Humble

·                     Emotional Intelligence

·                     Entrepreneurial

·                     Team player

Internal Audit Assistant

3 Positions

Reporting to the Internal Auditor the person will collect data and information for purposes of conducting an audit and related functions of the department

Key responsibilities

·                     Performing research to obtain background information for the audit

·                     Documenting the operations and internal control systems to the auditee in a manner sufficient to complete the audit objectives

·                     Analyzing data for accuracy and assess adequacy of the auditee’s operations and internal control systems.

·                     Performing cash counts, physical inventories and other audit procedures needed to meet audit objectives.

·                     Developing working papers to document the audit work performed and support the audit report

·                     Developing and administer audit queries for response by auditee.

·                     Performing administrative functions of the audit function.

Person Specification

Qualification, Skills & Experience

·                     Bachelors Degree – business related

·                     CPA II/ACCA

·                     Analytical skills

·                     Interpersonal skills

·                     Communication skills

·                     Information management

·                     Application and exploitation of IT

·                     At least 1 year work relevant experience

Key Competence

·                     Visionary

·                     Humble

·                     Emotional Intelligence

·                     Entrepreneurial

·                     Team player

Interested candidates are invited to submit their applications and curriculum vitae with details of current and expected salary to vacancies@nwch.co.ke clearly indicating the position applied for on the subject line. 

The deadline for receiving applications is Wednesday, 29th May 2013.

Do not attach certificates.

Love ends when men stop eating at home

The ultimate insult to a woman is for her husband to refuse to eat food that she prepared with love because it is a signal that she is no longer wanted,
After a vicious verbal brawl where all manner of hateful things were said, one young woman retr eated to her bedroom in tears and slammed the door behind her husband.

Then she remembered the words of her mother: “Always cook for your husband, however angry you are…”



She rose and went to the kitchen to prepare a meal. But because of how hurt and angry she felt, she slapped the plate of food on the table and went to bed. When her husband joined her an hour later, so toxic was the air that they didn’t speak to one another.

The next morning, however, she was outraged to find the food she had prepared and served lying on the table, untouched.

“Why didn’t you eat my food?” she cried.

“I was hungry, but I had no idea whose food it was because you didn’t say a word to me. How was I to know if the food was meant for someone else?” replied her husband.

Angry

They both burst into laughter and made up. She says that from then on, however angry she was with him, she always remembers to serve him food and say, “karibu.”

It is no exaggeration to suggest that had she refused to give him food or had he persistently refused her food, their marriage would have ended.

This is because a woman’s food is like a part of her soul, which she shares with those she loves. Among the Luhya and Luo, a woman getting married is said to be going to ‘cook’. In fact, “Itedo kanye (where are you married)?” in Luo translates to “where do you cook?”
So when an African woman prepares a meal for her man, it is the absolute insult against her and her clan for him reject her food. Her cooking — read love — is no longer needed.

In days gone by, men would, therefore, make a point eating their wives’ food, even if they had had dinner elsewhere.

The state ment, “He does not eat my food,” was enough to get an entire family scared because if he wasn’t eating her food, he wasn’t talking to her.

If the two weren’t talking to each other, then their sex life was dead. Of course, without a sex life, what they had was a shell of a marriage, with divorce staring them in the face.  And men of old didn’t countenance divorce.

If wo men, on the other hand, felt deeply wronged, they simply ran to their parents’ homes, leaving screaming toddlers behind. It was a tactic to make their men suffer — by cooking for themselves and the children — until they not only apologised, but also come begging their wives to go back home.

Silly as it sounds, such were the smart couples because they managed to ride through inevitable conflicts into old age so that when they died, there was someone to close their eyes.

But there are couples that use worse scare tactics, all in the name of getting that elusive apology or to force their spouse to behave in the manner they want.

Nag

While most men have not really changed their tools of battle, still choosing to come home late and not eat food made by their wives, wo men these days employ deadlier weapons.

Mary, who has been married for three years, says whenever her husband insists on doing something she hates, she stops complaining and institutes ‘sanctions’.

“I continue to talk to him like everything is okay but sabotage his ‘rights’. If he was used to warm baths in the morning, I stop warming his water. If he loves chapo, I pull them from the menu and instead cook things he hates. When I am very angry with him, I cook burnt food with no spices. I even stop ironing his clothes and deny him conjugal rights,” she explains.

Mary claims it is a very effective tactic that often gets her the result she wants. She learnt it about in a secret group on Facebook.
Patricia, who is a banker by profession, says that when her husband comes home late or goes back on his word, she does not nag. She acts.

“I spent the better part of my first year of marriage talking and complaining, but my husband continued to annoy me and do the same things I hated. So I decided to use a different approach,” says Patricia.

When in war with her unsuspecting husband, Patricia talks to him like nothing is amiss.

“I, however, leave him with the kids, start wearing sexy dresses, become ‘very busy’ with chama meetings, and go out with my friends for never ending ‘girls only’ trips out of town.

“I leave him helpless and alone to take care of domestic responsibilities. I stop cooking and even preparing the kids for school in the morning. Of course, my grandma would have dramatically packed her things and gone to her parent’s home when angered, but how do I do that? I have a full time job in Nairobi!

“So disappearing from home is the only way to render him helpless until he apologises and changes his behaviour. After talking and complaining about something to my husband, I never rep eat myself. I just act and it works,” says the banker.

Millie, a business woman, says that when dealing with her husband, she just hits him where it hurts most — in the hind pocket.

“I destroy his beloved gadgets or clothes, withdraw his money or use his credit card on expensive things that I don’t need,” says Millie.

It appears, therefore, that while for centuries, man has studied the ancient art of war, strategically theorising and planning obsessively before heading into battle, most men, unfortunately, are helpless when the battle lines are drawn by the wo men in their lives. So they hang up the towel without even knowing why the missus is upset with them.

Cold

But blessed are those couples that fight and reconcile because one of them chooses to compromise. Some couples are so big headed, each so proud, that once the battle lines are drawn, there is no retr eat and no surrender.

Amazingly, they don’t divorce but spend a lifetime locked in silent battle.
It begins by the wife refusing to cook or serve food to her husband, or the man refusing to eat his wife’s food. Then they stop talking or even acknowledging each other. Naturally, the bedroom grows cold.

Then they shift to separate beds or bedrooms altogether. Before you know it, she isn’t washing his clothes or even if she bothers to, he wouldn’t be caught dead in them.

A year down the line, there are virtually two homes in one. The man eats all his meals elsewhere, even when he is the one who buys the food eaten in his house.

In extreme cases, it gets to a point where the man has his own utensils, pans, stove and food, and prepares his own meals, washes and irons his clothes, cleans his room and spreads his bed while his wife does her own thing. Not a word is exchanged between them.

The battle could last for years, even decades, never mind that they share a roof. What is hilarious is that such couples never call it quits, preferring to battle coldly till d eath does them apart.

whisper

But whereas they never speak to each other at home, they make a point of appearing together at family functions and funerals; acting every inch the husband and wife they ceased to be years back.

And as they walk past, those in the know whisper, saying, “He doesn’t eat her food; they don’t even sleep in the same bed…”

Would the Luo ask “otedo kanye (where is she married)” yet she cooks no more?